About Us

At Audiocom, we pride ourselves on being Ireland’s leading on-hold messaging experts. With a rich history dating back to 2001, we have been partnering with businesses across a diverse range of industries for over two decades. Our expertise extends from multinational corporations to local service providers, ensuring your organisation can leverage on-hold messaging to improve customer experience and drive revenue growth.

Experience the Audiocom Advantage:

  • Boost your revenue with targeted promotions
  • Enhance customer satisfaction by keeping them informed and engaged
  • Minimize call abandonment rates
  • Streamline your team’s workload

We’ve had the pleasure to work with

Customer Testimonials!

“Audiocom’s On Hold Marketing service was seamlessly and efficiently implemented and has enabled The O’Callaghan Hotel Group to provide a customer friendly call-waiting experience whilst reinforcing our brand identity over the telephone.

The creative team at Audiocom are pro-active in managing our message updates which have helped bring about a higher awareness of our seasonal offers, hotel facilities, corporate events and developments within our group.”

“Since incorporating Audiocom’s services into our hotels, we’ve found the entire process to be a very smooth transition. From the user-friendly digital equipment to the incredibly fast production turnaround, our seasonal messages are always on-time, accurate and of the highest quality.

It’s comforting to know this is one area that we never have to worry about.”

“Audiocom are delivering consistently efficient and impressive services for our three brands, Tubs & Tiles, Heatmerchants and Brooks. We chose Audiocom because of their excellent attitude and extensive track record. Audiocom has customisations so we don’t have to. We rely on Audiocom to manage our front-line communications and they never let us down.

Their professionalism, attention to detail and overall attitude is to be admired and is part of what makes using their services a pleasure.”

“We decided to use Audiocom as they are a professional and reliable service provider. Their use of radio personalities and well-known voiceover artists was very effective for our On Hold Marketing solution. They helped with everything from scriptwriting to the choice of music and consulted us on all aspects of marketing our business on-hold.

Their service was in short, Excellent. We will certainly use them again in the future when we expand our range of services, as we believe it is a perfect tool for letting our customers know what we do. We have recommended Audiocom to a number of our clients who remarked on how professional our On Hold Message is.”